If you're missing emails regarding your order, here's how to troubleshoot:
Check Your Spam Folder: Initially, verify if the emails landed in your spam folder.
Different Email Addresses: Consider these possibilities:
Alternative Email: You may have used a different email. Please check all of your email accounts.
Express Checkout Services: If you used services such as PayPal or Apple Pay, the email may be associated with a different address.
Typographical Error: A typo in your email address could be the reason.
Contact Customer Service: If the above steps do not resolve the issue, please provide the customer service team with your full name, address, and, most recently, ordered items. We will locate your order, correct any errors, and update you promptly.
Please note—our emails are automatically sent and rarely fail. Addressing these common issues usually resolves the problem. If not, our team is ready to assist you.